Vinted Shoppers Express Anger Over Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
The platform has recommended to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
